Exchange Policy
We want you to love your purchase!
If you're not completely satisfied, we offer exchanges or store credit within 30 days of your purchase date. We apologize for any inconvenience but we do not offer cash refunds. Items must be in saleable condition—unworn, unwashed, unused with all tags attached. You'll need to have your receipt to complete the exchange or for store credit.
Final sale and clearance items are not eligible for returns, exchanges, or store credit. These items will be clearly marked online and in-store.
For exchanges or store credit, customers are responsible for any shipping costs (if applicable).
Thank you for shopping with us!
Shipping Policy
Thank you for choosing Fashion Forward with Lisa! We truly appreciate your support.
All orders are shipped via USPS Ground or Priority Mail and packages are insured up to $100. Once your order has shipped, you will receive an email with your tracking number to keep you updated.
We process all orders within 2 business days. Please note, delivery times are estimates and can be affected by factors like holiday volume or weather delays. While we strive to get your order to you on time, we cannot guarantee specific delivery dates.
Thank you for shopping with us!